Refund Policy

FrontPe subscription purchases provide access to restaurant management features selected during onboarding or account setup. Please review plan details before completing payment.

If you believe a payment was made in error, duplicated, or charged incorrectly, contact support@frontpe.com with your account email, restaurant name, payment date, and transaction reference.

Refund requests are reviewed based on account status, payment provider records, subscription usage, and applicable law. Approved refunds are processed back through the original payment channel when possible.

Fees may not be refundable when the subscription has been actively used, when setup work has already been delivered, or when the request falls outside the allowed payment provider window.

For payment failures, subscription activation issues, or invoice questions, contact support@frontpe.com.