Frequently Asked Questions

Everything you want to know about FrontPe restaurant software

Clear answers about restaurant POS, QR ordering, GST billing, inventory management, KDS, CRM, multi-branch management, and pricing.

Getting Started

What is FrontPe?+

FrontPe is a complete restaurant management software for restaurants, cafes, cloud kitchens, and franchises in India. It includes restaurant POS billing, QR menu ordering, GST invoicing, Kitchen Display System (KDS), inventory management, staff management, CRM, multi-branch management, and analytics — all in one platform.

How long does setup take?+

Most restaurants can create a menu, add tables, and start QR ordering in under 30 minutes. The setup is no-code — add your menu items, generate QR codes, and you are live. Larger menus or multi-branch setups may take a few hours.

Do I need any hardware to use FrontPe?+

No. FrontPe works on existing smartphones, tablets, and computers. Customers order from their own phones by scanning a QR code. You manage everything from a browser or tablet — no POS terminal or printer required.

Is FrontPe suitable for small restaurants?+

Yes. FrontPe is designed for small and medium restaurants, cafes, food trucks, and growing multi-branch businesses. The Starter plan is free and includes QR menu, table ordering, and order dashboard — no credit card required.

POS & Billing

Does FrontPe have a restaurant POS system?+

Yes. FrontPe includes a restaurant POS with walk-in billing, split payments, void transactions, GST calculation (CGST/SGST/IGST), and daily sales summaries. It works on any tablet or computer without dedicated hardware.

Does FrontPe support GST billing for restaurants?+

Yes. FrontPe auto-calculates CGST, SGST, and IGST based on your tax configuration and generates GST-compliant invoices for every transaction. Invoices can be downloaded or shared digitally.

What payment methods are supported?+

FrontPe supports UPI, credit and debit cards, net banking, wallets, and cash. Online payments are processed through supported payment partners. Split payment across multiple methods is also supported from the POS.

Can I void or refund a bill?+

Yes. Bills can be voided from the POS interface. Void management is available for authorised staff roles with a full audit trail.

QR Ordering

Can customers order from their phone using QR code?+

Yes. Customers scan the table QR code, view the digital menu, add items to cart, place an order, and pay online — no app download required. The entire flow works on any smartphone browser.

Can I update my menu anytime?+

Yes. You can update prices, images, availability, categories, and item details from the dashboard in real time. Changes reflect instantly on the customer-facing QR menu.

Does FrontPe work for walk-in customers without QR?+

Yes. The restaurant POS system handles walk-in billing directly. Staff can create bills, add items, apply discounts, calculate GST, and accept payment — all from the POS interface without a QR scan.

Inventory & Kitchen

Does FrontPe have restaurant inventory management?+

Yes. FrontPe includes full inventory management with ingredient tracking, stock movements, low-stock alerts, supplier management, purchase orders, and auto-consumption when orders are completed.

How does auto-consumption work?+

You map ingredients to each menu item once (e.g., Burger = 1 Bun + 1 Patty). When an order is marked completed, FrontPe automatically deducts the mapped ingredients from stock. Low-stock alerts trigger when quantities fall below your set threshold.

Does FrontPe have a Kitchen Display System (KDS)?+

Yes. The KDS shows live order tickets on kitchen screens with item details, table number, and order time. Kitchen staff can update order status (preparing → ready) directly from the KDS without paper tickets.

Multi-Branch & Scale

Does FrontPe support multi-branch restaurant management?+

Yes. FrontPe supports unlimited branches with branch-level management, comparison analytics, and a central HQ dashboard. Franchise and multi-outlet operators can manage all locations from one account.

Does FrontPe work for cloud kitchens?+

Yes. FrontPe is designed for restaurants, cafes, cloud kitchens, food courts, hotels, bars, and franchises. Cloud kitchens can manage multiple virtual brands and track orders and inventory across all kitchens.

Can I manage staff attendance across branches?+

Yes. FrontPe includes staff attendance management with daily attendance marking, check-in/check-out tracking, working hours, overtime calculation, and leave management — across all branches.

Pricing & Plans

Is FrontPe free to start?+

Yes. FrontPe has a free Starter plan with QR digital menu, table ordering, menu management, and order dashboard. No credit card required.

What is included in the Growth plan?+

The Growth plan includes Restaurant POS, Smart Billing, GST Invoicing, online payments, inventory management, staff management, Kitchen Display System (KDS), CRM, loyalty programs, advanced analytics, and priority support.

Does FrontPe support multi-branch restaurants on the Pro plan?+

Yes. The Pro plan includes multi-branch management, business reports, expense tracking, supplier and purchase order management, staff attendance, and dedicated support.

How do I get a demo of FrontPe?+

You can book a demo by visiting frontpe.com/demo or contacting support@frontpe.com. Our team will walk you through the platform and help you choose the right plan for your restaurant.

Still have questions?

Contact FrontPe support or book a demo to see the platform in action.

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